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Realtors / Title Companies
Please note the following holiday office hour changes:
*  Our office will close at 11AM Friday, December 22nd
*  Our office will be closed December 25th-January 1st
Although resale certificates are ordered online through CondoCerts,
they do require staff approval prior to release
Please note:  Do NOT include any completed forms with your assessment payment.  Completed forms should be dropped at, or mailed to, our office address:  19210 Huebner Road, Suite 100, San Antonio, TX  78258.  There is also a 24-hour secure dropbox on the right at our building entrance.  Completed forms can also be scanned to mlorente@mgmtco.com or faxed to 210-490-1391.
It is the responsibility of the property owner to ensure the correct contact and mailing information is on file at the Management Office.  Please call our accounting department at 210-490-9481 with any questions.

Statements of Account can be obtained from our Accounting Department at no cost, but the request must be made in writing.  Please fax to 210-490-1391.

If the resale certificate is showing a credit balance for the property, we encourage you to ensure your client is aware of the Stone Oak Credit Balance Policy.

Selling your Stone Oak property and need a resale package?
Your Stone Oak Property Owners Association is proud to announce the ability to obtain your resale package from the CondoCerts document and data delivery system.  CondoCerts.com  provides reliable, round-the-clock online access to critical data for lenders, mortgage bankers, escrow officers, title companies, real estate agents and homeowners in need of information regarding a property within the Stone Oak Property Owners Association boundaries. 
There is no cost to sign up or log onto the site, and packages can be paid for by credit card, debit/ACH, mailing in a paper check or third party payments for homeowners. The Stone Oak Property Owners Association and CondoCerts are pleased to bring you this internet utility developed to simplify the process of delivering and obtaining community association data and documentation for a variety of users in any association real estate transaction. 

Please contact the POA office at 210-490-9481 with any questions,
or CondoCerts Customer Service at 800-310-6552.
** As of July 1, 2015, all resale package requests must be processed through the CondoCerts Site **

How does the CondoCerts System Work?
CondoCerts Customer Service
Phone:  (800) 310-6552

To:       Those requesting an escrow closing request (Resale Disclosure)
From:   Stone Oak Property Owners Association  
Re:       Information for the closing request

Resale Disclosures:
  • To submit a request, log on to www.condocerts.com.  If you are a first time user, follow the links to register. WRITE DOWN OR SCREEN PRINT YOUR USER ID AND PASSWORD.  Your account with CondoCerts will be activated immediately.  There is no cost to register for this service. 
  • Return to the CondoCerts home page, www.condocerts.com, and login using the user ID and password provided.  Follow the steps below to place or review an order.
    • Click on Place A New Order and select the type of transaction. Click on Next to continue.
      • Association Search:
        • Select Search by Association Name or Search by Property Address.
        • Select a State from the drop down menu.
        • Enter Association Name or Property Address, depending on selection made above. Abbreviations of the association name will broaden the name search, such as “Harbor” for “Harbor Cove Homeowners Association”.
        • City and Zip code are optional.
        • Click on Search and a list of Associations will display.
        • Locate the one you are searching for and click on the Association Name hyperlink.
  • This will bring you to the Product selection screen. Click on the radio button to select the applicable product.  Click on Next to continue.
  • Enter all necessary information on the form and click Next to continue.
  • Include the Closing Date
  • Select delivery options and click Next to continue.
  • Review order summary and provide payment information.Click on Place Order to submit.
  • Review order confirmation and available links. Click on Control Center to return the home page.
You are notified via email when your request is completed.  Return to www.condocerts.com, login and click on Review Orders.  Your request and any documents can be immediately printed or downloaded to your PC.  Once completed click, on Control Center to return to the CondoCerts home page.
CondoCerts is an Internet utility developed to simplify the process of delivering and obtaining community association data and documentation for a variety of users in any association real estate transaction. 

4950 S. 48th St., Phoenix, AZ 85040
Phone: 800-310-6552 Fax: (602) 636-8354
E-mail:  customerservice@condocerts.com
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